IT Services Tailored To
The Legal Sector
We know the importance of IT when it comes to the legal sector. We also know time is valuable to you and we are here to help you utilise your precious time and minimise downtime as much as possible, so you can get back to helping your clients and staying productive!
All of those important documents aren’t going to manage themselves! We provide a Managed IT Infrastructure, meaning all of your devices are managed by us and you no longer have to deal with the frustration of failing technology.
We will also provide you with a 24/7 support service (for emergencies) meaning any issues slowing you down out of hours will be solved as quickly as possible. (our office hours are 9-5 Monday- Friday).
So Why Choose Liberate IT As Your Support Provider?
We already work with several law firms across the East Midlands, all of whom have provided us with amazing feedback and expressed a positive experience working with us. You can check out our testimonials page here.
We can provide you with as much or as little support as needed. Some of our services include Disaster Recovery, making sure you have a plan in place for things such as floods, hacks or any other kinds of data loss, on-site support meaning we can come out to your office to assist you with installation or for troubleshooting where needed. We also pop in from time to time for a floor walk-in.
During the floor walk we make a proactive effort to look for little things that will improve your set-up and day-to-day working life. We take care of our clients’ diverse IT needs, offering all the services you need under our complete IT support package. For a full list of our services, why not check out our services page?
What applications do we work with?
We work with your most used applications to ensure your workflow is uninterrupted and everything runs smoothly! Here are a few applications that we frequently work with:
With Liberate IT you can always count on:
- Dedicated service desk (phone, email, client portal)
- Cost-efficiency
- Unlimited remote support, 24/7
- On-site representation
- Proactive monitoring
- Expert consultancy
- Accredited provision of 3rd party equipment
- Up-to-date, fully managed cyber security
- Cyber Essentials Guarantee
- A friendly, service-first approach
Frequently Asked Questions
My law firm needs fast response times, how do you deliver these?
When your law firm signs up for our legal IT services, we go to great lengths to deliver the lightning-fast response times your business requires. Our team of in-house IT technicians are on hand to offer 24-hour, round-the-clock support to deal with your query, no matter how big or small it is.
Do you identify issues before they become a problem?
Yes, as a leading IT services provider, we actively monitor your systems to resolve underlying IT issues before they become more serious problems. It doesn’t matter how big or small your law firm is, we’ll monitor your IT systems to make sure they continue running as they should.
Who will I be talking to when I request legal IT support?
When you request legal IT support, you’ll only speak to our in-house team of IT technicians. We don’t use any outsourced support or third-party call centres, so you always receive expert advice from people you know and trust. Whether you lack in-house IT expertise or your existing teams need additional support, we can tailor our service to suit your needs.
How can I contact your team?
We provide three main support channels to make sure we are always on hand when you need legal IT support. Pick up the phone, send us an email or use our client portal. We’ll get your issue resolved as quickly as possible.
How is technology changing the legal profession?
When talking about the impact of technology on the legal profession, it is offering a wide range of advantages like:
- Soaring global outlook
- Higher transparency
- Effective use of resources
- Faster gathering and processing of information
- The decline in errors and other hidden issues
Why is legal technology important?
Legal technology solutions, designed by reputed legal app development companies, are providing lawyers and other legal professionals with ample benefits, such as:
- Streamlined communication
- Automated eDiscovery process
- Simplified case management procedure
- Ease of access to analytics
- Exposure to online legal communities
What technology do law firms use?
Some of the technologies that law firms rely upon are:
- In-house documentation software
- Cloud-based technology
- Artificial intelligence
- Internet of Things (IoT)
- Word processors and eDiscovery solutions
- Time tracking and billing technology solutions
- Blockchain-based smart contracts and payment solutions
- Augmented and Virtual Reality