Network Support

What Is Network Support

What is Network Support?

Network Support encompasses everything that keeps your business’s computer network running, up-to-date, and productive. It ensures that all your hardware is healthy, and that your software and servers are running at their best capacity. This involves everything from regular maintenance tasks to in-depth troubleshooting of problems that may be disrupting your business.

More importantly, it supports you and your employees – i.e. the people using the network. It gives you access to round-the-clock support, giving you peace of mind that your business’s network is well looked after. The best network support consists of proactive monitoring, which is able to root out an issue before it develops into a critical problem.  

What is Network Support?

Network Support encompasses everything that keeps your business’s computer network running, up-to-date, and productive. It ensures that all your hardware is healthy, and that your software and servers are running at their best capacity. This involves everything from regular maintenance tasks to in-depth troubleshooting of problems that may be disrupting your business.

More importantly, it supports you and your employees – i.e. the people using the network. It gives you access to round-the-clock support, giving you peace of mind that your business’s network is well looked after. The best network support consists of proactive monitoring, which is able to root out an issue before it develops into a critical problem.  

Network Support - How Can We Help

How can Liberate IT help?

Here at Liberate IT, we can fine-tune your network to improve performance and provide round-the-clock monitoring to ensure that everything remains ship-shape! We can also add multiple devices in failover, to make sure your network does not have a point of failure. Our network support is proactive, and reactive, when necessary, to save you time, keep you online, and keep you productive.

We have helped organisations implement projects that span the country, such as internet links from remote offices to a head office, meaning users can move and work from any office in the country seamlessly and securely.

The experts at Liberate IT have been working with small business networks for decades, and we continue to work with all manufacturers of networking equipment including Cisco, HP, Draytek, Watchguard, Linksys, Belkin and Netgear, to name but a few.

We will work with your existing technology to make the most of what you have, or to help you get your network where it needs to be, without you having to spend a penny more than necessary. If you need a better internet connection, wireless link, internet site-to-site links, or simply a faster, more dependable, and more secure network, then Liberate IT can help you.

We take care of our clients’ diverse IT needs, offering all the services you need under our complete IT support package.

Frequently Asked Questions

Your IT network is almost invisible to you, until something goes wrong that is! Your IT network is what connects all your office devices together, it allows your computers/laptops to access the internet, and any server / onsite resources you use to.

On top of basic connectivity, a good business IT network will use permissions to restrict network access to only approved persons, as well as monitor and filter traffic, to stop any virus/malicious activity. Wired and WiFi connections often have redundant systems to avoid any disruption in your employees working day. Network support adjusts permissions and accesses as you see fit, keeps your devices up-to-date, and protected against the latest threats, and your network support actively updates and replaces equipment as new technology emerges that you should be taking advantage of.

Network Support ensures your devices are regularly updated as per the manufacturer and your compliance guidelines (monthly in some cases). Regular updates ensure any vulnerability to new threats is patched, and your products receive the latest new features (such as the latest WiFi encryption technology). Network support replaces old hardware and implements new technologies to help make your business more efficient and keeps you in the loop of new technology.

Network support will respond in real-time to any new threats or other issues/failures to keep your employees working and productive, helping your business avoid costly downtime.

IP stands for internet protocol. An IP address is an identifier or a number that allows information to be sent between devices on a network. When you are travelling, you will be assigned a new IP address based on your new location and type of device you are using.

Cisco CCNA
Dell Partner Direct
Kerio Certified Partner
Microsoft Certified Systems Administrator
Microsoft Certified Technology Specialist
Veeam Pro Partner

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