Proactive
Monitoring
What is Proactive Monitoring?
Proactive Monitoring, also known as Remote Monitoring and Management, continually monitors the stability and security of your IT system to minimise downtime. It is a non-intrusive service that won’t interrupt any of your IT operations, through access to desktops, routers, mobile devices and networks. Rather than reactively working to fix problems when they occur, a proactive approach makes constant improvements to stop issues from happening in the first place.
By learning about your business and how you work, we can make proactive improvements to help stop those re-occurring issues that frustrate your employees and disrupt your business. Rather than just fixing the problem each time it pops up, we will stop it from ever happening again!
What is Proactive Monitoring?
Proactive Monitoring, also known as Remote Monitoring and Management, continually monitors the stability and security of your IT system to minimise downtime. It is a non-intrusive service that won’t interrupt any of your IT operations, through access to desktops, routers, mobile devices and networks. Rather than reactively working to fix problems when they occur, a proactive approach makes constant improvements to stop issues from happening in the first place.
By learning about your business and how you work, we can make proactive improvements to help stop those re-occurring issues that frustrate your employees and disrupt your business. Rather than just fixing the problem each time it pops up, we will stop it from ever happening again!
How can Liberate IT help?
By monitoring your servers and devices 24/7, we can spot tell-tale signs and resolve an issue before it has affected your business. Should you ever experience a problem, we will know about it before you do and already be working on a resolution, making our response times the best in the market!
Many IT support companies will charge per item monitored, which discourages you from monitoring all your important devices. Some will only monitor your servers, or perhaps worst of all, will not use any proactive monitoring at all. At Liberate IT, we have a complete view of your entire IT infrastructure because we monitor every device on your network as part of all our IT support plans.
We take care of our clients’ diverse IT needs, offering all the services you need under our complete IT support package.
Frequently Asked Questions
What is Proactive Monitoring?
Proactive Monitoring means identifying potential issues before they occur! Proactive monitoring includes regularly checking logs, and status of hardware and software, to ensure everything is running correctly and as efficiently as possible. Proactive monitoring is checking with vendors and forums for issues that may affect you in the near future, and mitigating these threats/issues. Through proactive monitoring your IT systems are kept up-to-date, and running smoothly, avoiding costly downtime. To improve proactive maintenance, alerting is often used to respond quickly to issues, however periodic manual checks are always required as alerting cannot be solely relied upon.
What are the benefits of Proactive Monitoring?
Some of the benefits that Proactive Monitoring offers includes:
- Reliability & Productivity
You will achieve a higher level of reliability by enabling remote monitoring of your systems, which will ensure uptime and performance. All your IT assets (with an IP address) can be managed and maintained through one point of contact in real time, no matter where your location. - Enhance IT Security
Consistent and reliable monitoring of your IT infrastructure will ensure regular updates to your operating systems and make sure all vulnerabilities are patched as soon as they are discovered. - Reduce Risk
Your IT infrastructure will be supported and maintained by IT professionals who employ best practices and have access to high quality technology, to ensure compatibility and to ensure it runs smoothly. The RMM solution helps to detect and repair problems to reduce the risk of downtime and security risks. - Cost Savings
Due to its proactive approach, your business will benefit from cost savings because remote monitoring can prevent costly IT issues from occurring.
What is IDS and IPS?
An IDS or Intrusion Detection System is designed to detect an incident before it occurs and produce an alert for a human operator to evaluate the situation and respond accordingly. An IDS can detect malicious behaviours, attack techniques and patterns of exploiters.
An IPS or Intrusion Prevention System is designed to take action on its own and block or disconnect the session or anything it feels is a threat to the system its protecting.
What is Cloud Computing?
Cloud Computing is using remote servers that are hosted on the internet to store data, manage data or process data. A good example of cloud computing is Google Drive or Dropbox.
