IT SUPPORT LONG EATON
Looking for IT support in Long Eaton? Liberate IT are a Derbyshire-based managed IT support provider just 20 minutes away in Ilkeston. We support businesses across Long Eaton and the Erewash area with unlimited remote IT support, cyber security and proactive monitoring on a fixed monthly price, with no long tie-in.
Business IT Support, 20 Minutes From Long Eaton
Long Eaton is one of our closest towns. We’re based at The Forge Business Centre in Ilkeston, roughly 20 minutes up the road, and several of our engineers pass through Long Eaton on their way to work.
That proximity matters when something needs hands on it. We’re not scheduling a trip from Nottingham or Derby and fitting you in next week, and you get the same engineers every time rather than whoever happens to be free.
Most issues never need a visit at all. Our unlimited remote support resolves almost all tickets without anyone leaving their desk, usually within 6 minutes.
How Quickly Can We Get to You in Long Eaton?
- Remote support: resolved on average within 6 minutes, for anything that doesn’t need physical access
- On-site, planned: booked at a time that suits you, usually same or next day
- On-site, urgent: 20 minutes from our Ilkeston base in normal traffic
No call handlers, no ticket triage queue. You speak to the same 5 Liberate IT engineers who know your systems.
Areas We Cover Around Long Eaton
We support businesses right across Long Eaton and the Erewash area, including the town centre and Market Place, Sawley, Breaston, Draycott, Risley, Sandiacre, Stapleford, Toton, Chilwell and Attenborough, plus the industrial units off Fields Farm Road and Bennett Street.
If you have more than one site, a unit in Long Eaton and an office in Nottingham or Derby for example, we cover them all under one agreement with a single point of contact.
Sectors We Support in Long Eaton
Accountants and Financial Services
Practice software, secure client data and filing deadlines that will not move. We support accountancy firms across Erewash with regulatory compliance, secure remote access and audited backups as standard.
Manufacturers and Engineering
Long Eaton's manufacturing and upholstery trade runs on systems that cannot stop. We keep production IT, workshop terminals and design workstations running, and make sure backups actually restore.
Law Firms and Solicitors
We support solicitors across Long Eaton and Derbyshire with case management systems such as LawFusion, plus the cyber security and compliance controls the SRA expects.
Why Long Eaton Businesses Choose Liberate IT
- Fixed monthly price from £395 — no hidden costs, no surprise invoices
- No long tie-in — we keep clients by being good, not by locking them in
- In-house engineers only — no outsourcing, no call handlers
- Just 20 minutes away in Ilkeston, not Nottingham or Derby
- 10 years supporting East Midlands businesses
- Dedicated service desk (phone, email, client portal)
- Unlimited remote support, 24/7
- Proactive monitoring
- Up-to-date, fully managed cyber security
- Cyber Essentials Guarantee
What Services Do We Offer?
Proactive Monitoring
We have real-time systems in place to monitor and catch issues before they arise.
Mobile Device Management
Our MDM Systems secure and manage all of your networks devices.
Antivirus and Email Filtering
Secure your business with Antivirus that protects against malware and cyber threats from emails.
Hardware and Software Support
We provide all the latest hardware and software to keep your systems running smoothly.
Project Implementation
Our Engineers can provide you with a structured IT plan for your big projects.
Network Support
Our Network Support ensures an efficient and secure network for your business.
FAQ
How much does IT support cost for a Long Eaton business?
Our support starts from £395 per month. The exact figure depends on how many users and devices you have and which services you need. There's no minimum contract length and no onboarding fee. More detail on our IT support pricing page.
Are you based in Long Eaton?
Not quite, but we're closer than most. Our office is at The Forge Business Centre in Ilkeston, about 20 minutes from Long Eaton, and we've supported businesses across Erewash for 10 years. Unlike the national providers that appear in these searches, we're a genuinely local team you can come and meet.
How can I contact your team?
We provide three main support channels to make sure we are always on hand when you need IT support in Derby. Call our Derby line on 01332 499800, send us an email or use our client portal. We'll get your issue resolved as quickly as possible.
Who will I be talking to when I call?
Our Microsoft certified team of IT technicians. We don't use outsourced support or third-party call centres, so you always get expert advice from people you know and trust.
Can you support a business with multiple sites?
Yes. Several of our clients run from more than one location. We cover all sites under a single agreement, with one point of contact and one invoice. We can even link your sites together via site SSL VPN so your staff can work seamlessly wherever they are.
Do you charge extra for on-site visits to Long Eaton?
Rarely. At 20 minutes away, getting to Long Eaton costs us very little time. On-site visits further afield can attract a charge for the first hour, but for Erewash clients that's seldom an issue.
Do you support accountants and law firms in Long Eaton?
Yes, they are two of the sectors we know best. We support accountancy practices and solicitors across Derbyshire and Nottinghamshire, including case management systems such as LawFusion, practice software, secure client data and the compliance controls both professions are held to.