Real, funny Tech Support Stories from around the web!
In this blog post, we take a look at the best tech support stories from real people around the web! (Most of these stories you can find on Reddit.)
Wireless Keyboard:
“My fiancé got a call from a lady distraught that 3 out of the 4 new office keyboards had stopped working. He had to explain to her that, although they were wireless keyboards, she needed the power cords (which she had thrown away assuming they were just optional in case they didn’t want to use the wireless feature) to charge them.” -unknown
Copy and Paste:
A co-worker of mine once told me a story — while he was working help desk, a user had an issue copying files to his new computer. He went to see what the problem was, and the guy showed him what he was doing. He had the mouse plugged in to his old computer, right-click, copy. Then he would unplug his mouse, plug it into the new computer, and was trying to right-click, paste.”
WD40:
“Working as a tech in the military and I get a call from the shop that one of the computers won’t turn on. I show up and sure enough, the thing won’t power on. Open up the case and a flood of grease pours out. Apparently the fan was making too much noise so the user decided to spray half a can of WD40 into it.” —NahualSlim
Monitor layout:
“I Got a ticket from a guy that his monitor fell down.
Went to check it out. He’d ripped both his monitors off the stand, breaking the clips on the back that held them up.
When I asked why, “My screens were backward and it was driving me nuts so I wanted to switch them.”
He learned about display settings that day”. -vurplesun
Monitor shadow:
“I worked at a Local IT company for a small consulting firm. The owners were like 70
One day the owner’s wife comes to me.
“The screen isn’t working”.
“Okay, did you hit the power button to turn it on” (that was the fix the last time she had an issue).
“Yes, that was the first thing I checked”.
“Perfect, Let’s take a look”.
I walk into the room and giggle. The screen, sure enough, was a bright orange that was not showing anything on the display. I wave my hand over it, and the screen shows in my shadow.
It was the glare from the window all along.”-Drai
Microwaved Router:
“A Lady called and said her router had gotten wet and that she had put it in the microwave to dry it out faster. Me, being the slightly bored asshole asked her if she had used “Defrost or Full Cook”. She told me that she had used full power. I told her that her router was destroyed, then. It happened that my supervisor was listening to that call and cam over to say that “Was very funny. never do that again”. FissureKing