How much should your IT support cost in 2026?

The cost of services is often a big factor in your consideration to switch IT support. In this blog, we will be covering the cost of your IT support provider in 2026. How much should you be paying? We will break down the costs of employees, our services, and tech solutions for your business IT.

What is the Cost of our IT engineers?

The average cost of IT Engineers in the UK according to Indeed is around £35,400 per year. IT engineer salary in United Kingdom (indeed.com)

Much more than the average cost of an IT support company for your small business! Especially when you factor in your national insurance, pension and other employee costs and risks that your business must burden.

How much does Business IT support cost?

There is no one-size-fits-all for your business IT support, the amount you pay will be totally specific to your organization. As a standard plan, we charge £395 per month minimum, and average £30-£40 per user. We don’t have any long contract terms and conditions to tie you in! We like to be transparent about your costs, and they depend on three things:

The number of users needing IT Support.
The complexity of your IT Systems.
The IT abilities of your employees currently.

Simple right? It can be difficult to gauge the exact costs initially so for SMEs, so we always take the time to get to know your business and your needs to be as accurate as possible.

We can also assist you on bigger projects and improvements such as email migration and server upgrades. Our Microsoft certified engineers can optimise your systems in line with best practice and security compliance such as ISO27001 and Cyber Essentials.

What services can you expect?

We know how annoying it is when IT systems don’t work the way you want them to, and even slow you down! As a standard at Liberate IT, you can expect to receive:

A 24-hour monitoring with unlimited IT support service.
A tailored Backup and disaster recovery to keep your business running no matter what happens.
Managed cyber security services to protect your data and business reputation.
Remote and onsite IT support.
Telephony, WiFi & broadband support and services.

Antivirus and email protection, protect you from malware and cyber threats.

You will receive all of this and so much more check out our full list of services Here.

The cons of using an Ad-hoc service over a managed Service provider.

Ad hoc services are a one-off support service, where the problem has to arise for support to be carried out. These are the pros and cons of using an ad-hoc service for your IT Support:

Pros:

One-off costs.
No monthly charges.

Cons:

By the time you call, you are already experiencing easily avoided downtime or slowdowns
No proactive monitoring helping you nip the issues in the bud before they arise.
It’s impossible to be compliant with Cyber Essentials or ISO27001.
IT systems will not progress proactively, leaving you on old and slow systems not fit for purpose.
No access to an IT expert at any time of the day.
No additional training for your staff.

Managed IT support services are available remotely during office hours and emergency support out-of-hours. Liberate IT also provide proactive monitoring leading to potential problems being fixed early. Using an MSP will save you money in the long run because investing in your IT support now will eliminate costs in the future.

The conclusion.

Determining the cost of IT support in 2026 so get in touch with Liberate IT now for a free IT assessment and quote. It costs nothing but might save your business everything!

Liberate IT Support can accommodate up to 150 users, and we specialise in small businesses. By opting for managed IT support services over ad-hoc solutions, you are going to gain access to proactive monitoring, reduced downtime, and expert assistance around the clock.

With Liberate IT, you’re not just paying for services; you’re investing in the longevity and efficiency of your business’s IT infrastructure. Contact us here.